Dear Guest,

If you have recently stayed at the Berry Hotels and didn't get a chance to fill in our Guest Comment card before your departure, we'd really appreciate it if we could take a few minutes of your time to complete your comments on the form below. The Guest Comment form is one of the managements' most important tools in evaluating whether we are achieving our goal of exceeding guests' expectations.

I would personally appreciate it if you took the time to "Tell Me" about your experiences at the hotel. Each comment form is reviewed daily and responded to personally. We value your feedback!

Tamu yang Terhormat,

Guest Comment card adalah salah satu sarana terpenting yang digunakan manajemen untuk mengevaluasi apakah kami mencapai tujuan kami yaitu melebihi keinginan tamu.

Saya pribadi sangat menghargai jika anda meluangkan sedikit waktu untuk menyampaikan kepada saya tentang pengalaman anda selama menginap di Hotel kami. Setiap comment card akan dianalisa setiap hari dan ditanggapi secara pribadi!

Name* :		Room#* :
Email* :		Country* :	Albania Algeria Angola Antarctica Antigua & Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Bermuda Bhutan Bolivia Bosnia & Herzegovina Botswana Brazil Brunei Darussalam Bulgaria Burma (Myanmar) Cambodia Cameroon Canada Cayman Islands Central African Rep Chile China Colombia Congo Costa Rica Croatia Cuba Cyprus Czech Republic Denmark Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Estonia Fiji Finland France Germany Ghana Greece Greenland Grenada Guam Guatemala Guinea Guinea-Bissau Haiti Honduras Hong Kong Hungary Iceland India Indonesia Iran Iraq Ireland Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Korea, Republic Of Kuwait Kyrgyzstan Laos Latvia Lebanon Liberia Libya Lithuania Luxembourg Macau Macedonia (Republic of) Madagascar Malaysia Maldives Mali Malta Mauritius Mexico Moldova, Rep Monaco Mongolia Morocco Mozambique Namibia Nepal Netherlands New Caledonia New Zealand Nicaragua Nigeria Norway Oman Pakistan Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania Russian Federation Rwanda Samoa Saudi Arabia Senegal Seychelles Sierra Leona Singapore Slovakia (Slovak Rep) Slovenia Somalia South Africa Spain Sri Lanka Sudan Suriname Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Tunisia Turkey Turkmenistan Ukraine United Arab Emirates United Kingdom United States Uruguay Venezuela Vietnam Yemen Yugoslavia Zambia Zimbabwe Others
ROOM RESERVATIONS / RESERVASI KAMAR
1. What influenced you to stay at the Berry Hotels?  Apa yang menjadi alasan anda menginap di Berry Hotels? Recommendation / Rekomendasi Kolega Previous Experience / Pengalaman sebelumnya General Reputation / Reputasi Hotel Facilities / Fasilitas Travel Agent / Agen Perjalanan Kids Club / Klub Anak - anak Location / Lokasi Internet / Internet Other / Lain - lain
2. How was your reservation made? Bagaimana Anda melakukan pemesanan kamar? This Hotel Directly / Langsung GDS Reservation / Pemesanan lewat GDS Corporate Policy / Ketentuan Perusahaan A Travel Agent / Agen PerjalananAgen Perjalanan Internet / Internet Other / Lain - lain
3. Was your reservation handled prompty and efficiently? Apakah reservasi anda ditangani dengan baik dan efisien? Excellent / Sangat Bagus Good / Bagus Average / Rata- rata Poor / Buruk
4. Purpose of visit :  Tujuan Berkunjung : Business / Bisnis Holiday / Liburan Transit / Transit Meeting / Pertemuan
RECEPTION & SERVICE / PENERIMAAN & PELAYANAN
5. Please comment on the quality of service from the following : Mohon komentar anda tentang kualitas pelayanan di bawah ini.   Excellent Good Average Poor Duty Manager Manager yang bertugas Guest Relations Officer Guest Relation Security Keamanan Front Desk Receptionist Bellman Petugas Pelayanan Barang Telephone Operator Guest Service Centre Room Attendant Petugas Pelayanan Kamar Laundry / Valet Karyawan Laundry Pool Attendant Karyawan Kolam Renang
6. Were hotel facilities explained on arrival? Apakah Fasilitas hotel sudah dijelaskan? Yes / Ya No / Tidak
MASSAGE & POOL / PIJAT & KOLAM RENANG
7. Please comment on the quality of service at Spa and Pool : Mohon beri komentar pada kualitas Pelayanan Spa dan Kolam Renang Spa   Excellent Good Average Poor Ambience Suasana Staff Skill and Knowledge Ketrampilan dan Pengetahuan Staff Pool & Recreation / Kolam Renang & Rekreasi Service Pelayanan Activities Kegiatan Comments / Suggestions :
GUEST ROOM / KAMAR TAMU
8. Please comment on your room : Mohon komentar tentang kamar Anda Guest Room / Kamar Tamu   Excellent Good Average Poor Cleanliness Kebersihan Linen / Towels Handuk / Linen Guest supplies Perlengkapan Tamu Service Pelayanan Guest Bathroom / Kamar Mandi Tamu   Excellent Good Average Poor Cleanliness Kebersihan Linen / Towels Handuk / Linen Guest supplies Perlengkapan Tamu Service Pelayanan Comments / Suggestions :
ELECTRICITY & OTHERS / PENCAHAYAAN & LAIN - LAIN
9. Please comment on the quality of Electricity & Others : Mohon komentar Anda tentang pencahayaan & lain-lain   Excellent Good Average Poor Television Televisi Air Conditioning System Pendingin Ruangan Water Temperature Suhu Air Water Pressure Tekanan Air Lighting - Bedroom Penerangan Kamar Tidur Lighting - Bathroom Penerangan Kamar Mandi Telephone Telepon Comments / Suggestions :
RESTAURANTS & BARS / RESTORAN & BAR
10. Please comment on the quality of food and service in our Restaurant and Bars : Mohon komentar tentang kualitas makanan & pelayanan dari Restoran & Bar kami Quality of Food   Excellent Good Average Poor Strawberry Resto & Bar Room Service Quality of Service   Excellent Good Average Poor Strawberry Resto & Bar Room Service Overal food and beverage quality Kualitas makanan & minuman secara keseluruhan   Excellent Good Average Poor   Specific comments on our Restaurants and Bars would be appreciated Kami sangat menghargai komentar khusus tentang Restoran & Bar yang disebutkan diatas
11. Do you feel that our pricing represents good value? Apakah menurut Anda harga yang kami tawarkan sesuai?   Yes / Ya Av. / Rata-rata No / Tidak Food/Makanan Beverage/Minuman
PUBLIC AREA / AREA UMUM
12. Please comment on the overall appearance of the hotel´s public areas : Mohon komentar Anda tentang penampilan hotel secara keseluruhan   Excellent Good Average Poor Cleanliness Kebersihan Standard of maintenance Standar Perawatan Appearance of grounds Penampilan Kebun Comments / Suggestions :
GENERAL / UMUM
13. How would you rate the overall quality of the hotel? Bagaimana Anda menilai kualitas hotel secara keseluruhan. Excellent / Sangat Bagus Good / Bagus Average / Rata-rata Poor / Buruk
14. Overall staff courtesy Karyawan secara keseluruhan Excellent / Sangat Bagus Good / Bagus Average / Rata-rata Poor / Buruk
15. Please recommend an employee for exceptional service : Mohon rekomendasikan karyawan yang memberikan pelayanan terbaik Employees Name : Area of Work : Reason :
BETWEEN US / ANTARA KITA
16. Do you have any other suggestions comments which would help us make your next visit more enjoyable? Apakah ada komentar lain yang dapat membantu kami membuat kunjungan Anda berikutnya lebih menyenangkan?
17. This is my    visit to the Berry Hotels Ini adalah kunjungan saya yang ke    di Berry Hotels 18. If you return to Bali, would you stay at the Berry Hotels again? Jika Anda kembali ke Bali, apakah Anda akan menginap di Berry Hotels lagi ? Yes definitely / Ya pasti Maybe / Mungkin No / Tidak
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